A Non-Techy Techy Ramble today…. lol

I’ve said it time and again – I’m useless on all
things techy!

That Said – Years ago I paid people to install
support desks for me, cos they were so complex
to do!

It used to involve things like:
Download the software,
FTP the file to your site,
Create a MySQL database,
Create a MySQL user,
Connect the two,
Right click and change the permissions
(Always dodgy and just a bunch of meaningless
numbers to mess around with)
Then I can’t even remember what else!!

But now, thanks to a nifty app inside cPanel,
it’s a breeze to have one installed and operational
in minutes!

Here’s my video showing the whole process.
(Note: I even mess something up, but it’s so easily
sorted as shown)

 

The Links:

If you want to check Hesk – Hesk

My Recommended Hosting – D9hosting

My GDPR App for those legal bits – GDPRMySite

 

And that is all there is to it now.
I do recommend checking the hesk knowledgebase
for more info once you’ve got Your support desk
installed 🙂

And of course – if you’re not getting any support
tickets, maybe take a look at creating some products
of your own for sale?
Here’s a Free To Attend Webinar that contains some
fantastic training, and an offer at the end to be
coached, should you think it could benefit you:)
http://randolfsmith.com/likes/PCW1

OK – That’s it for this post.
I hope you benefit from the video 🙂

 

 


    2 replies to "The EASIEST Support Desk Install I’ve EVER Seen!"

    • Thanks Randy for showing just how easy it is to setup a helpdesk and install it on a website. I had no idea there were so many goodies lurking in cPanel. Good to know a support facility can be set up so quickly. Great stuff.

    • Hi Randy,
      Softaculous in cPanel makes it really easy to get a lot of scripts installed quickly. When browsing the apps one can find plenty of useful tools that are available in this section.
      Thanks for sharing,
      Torsten

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